Maintain tactful perseverance, which allows us to help our customers navigate through complex change and the inherent internal resistance that they face during the process.

Take ownership of their own actions and behaviors and the impact they have on others.

Are consistently looking for ways to improve themselves, the company and our customers.

Strive to be a part of something bigger than themselves and are willing to make the difficult decisions necessary to support the company vision and customer direction.

Have enough humility to allow for the difficult conversations necessary to stay on the path of continual self-improvement, company growth and customer improvement / satisfaction.

Work with an outward mindset, taking the time to understand their impact on the needs, objectives and challenges of others.

Are self-driven, which allows them to continually find ways to work smarter.

Understand that they help drive the economic success of their local communities through looking for other organizations that need our services to become more profitable and/or efficient.