Rolling Readiness: How FRCE Mule Train Operators Keep Things Moving

By Dinorah Gaskill and Rosita Johnson

At Fleet Readiness Center East (FRCE), logistics is more than just moving materials, it’s the heartbeat of mission readiness. Behind the scenes, Mule Train Drivers coordinate intricate movements of aircraft parts, tools, and hazardous materials with precision and urgency.

These drivers do much more than steer carts. They are trained professionals who move important supplies like aircraft parts, tools, and equipment around the base. Thanks to their hard work, the right parts get to the right places on time, helping aircraft get repaired and back in the air quickly.

This important work is part of the Transportation Support Services (TSS) Contract, a multi-million-dollar agreement between the U.S. Navy and ASCI Federal Services LLC, along with a partner Spectrum Comm Inc. These companies work together to support FRCE’s busy operations by providing Mule Train services, truck deliveries, dispatch support, and more.

What Is the Mule Train?

The Mule Train is a fleet of utility vehicles (small tow trucks with trailers) that carry materials between warehouses, repair shops, hangars, and flight lines. At FRCE, the Mule Train program is dedicated solely to scheduled, route-based deliveries. These are pre-planned routes with a defined number of rounds that operators complete each day. Each route supports specific stations aboard the depot and along the production lines.

These drivers move high-priority parts and materials that are essential to keeping aircraft maintenance on schedule. Their routes must be precisely timed and carefully executed to avoid any delays. Operating in busy work zones and towing heavy loads, Mule Train drivers stay alert, follow strict safety rules, and adapt quickly to ensure every movement is safe and efficient.

A Typical Day in Motion

Each day starts with a logistics meeting, where the team looks at the day’s deliveries, reviews urgent requests, and updates the plan as needed. Mule Train drivers then begin their rounds, some scheduled, others added throughout the day, making sure nothing gets delayed.

In 2022, FRCE even tested self-driving carts and forklifts to see if they could help with future deliveries. These tools are not ready to replace human drivers yet, but the experiment showed that FRCE is always looking for smarter ways to work..

Leadership That Makes a Difference

The success of Mule Train operations is not accidental. It is the result of strong leadership, daily coordination, and a team-first mindset. At the helm of the Transportation Support Services contract is Scott Hilton, who guides the day-to-day efforts that keep logistics moving without disruption.

“As the Project Manager for the Transportation Support Services contract, I am proud to lead a dedicated team that keeps FRCE’s logistics moving efficiently every day,” said Scott Hilton. “Our Mule Train operators play a key role in making sure aircraft parts and equipment get delivered where they are needed, helping support mission readiness across the depot.”

Hilton oversees project planning, resource management, risk mitigation, and quality assurance. Under his leadership, Mule Train operations have remained responsive, disciplined, and aligned with FRCE’s mission of fleet readiness. His team’s ability to pivot quickly, deliver precisely, and support a 24/7 operation reflects the depth of experience and planning built into every run.

Safety Comes First

Safety is at the core of every Mule Train operation. From daily vehicle inspections to hazard awareness and proper use of personal protective equipment (PPE), operators follow a strict set of safety standards in line with Navy and Department of Defense regulations.

“Mule Train operations are the backbone of our logistics flow,” said Jaime Moreno, Safety & Quality Manager. “Every team member plays a vital role in keeping things moving safely and smoothly. It’s not just about transporting materials — it’s about pride, accountability, and making sure we protect our people, our equipment, and our mission every single day.”

Moreno leads the development and implementation of safety and quality programs across all operations. Whether transporting hazardous materials or navigating tight areas with heavy trailers, Mule Train operators are trained to prioritize safety without compromising speed or accuracy. This safety-first culture is not just policy, it is practice, reinforced daily through briefings, coaching, and ongoing evaluation.

Final Thoughts: The Unsung Backbone of Readiness

Mule Train operators may work behind the scenes, but their impact is front and center. Every part they move and every delivery they complete keeps maintenance lines running and aircraft one step closer to mission-ready.

As ASCI continues its work under the TSS contract at FRCE, we remain committed to shining a spotlight on these dedicated professionals. They are the quiet force behind the depot’s success, the unsung backbone of readiness, keeping operations moving one delivery at a time.

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